Measuring the Patient/Client Experience with Virtual Care in Primary Care 

Health Quality Ontario, now the Quality business unit of Ontario Health has

Health Quality Ontario (HQO) has launched the priorities for the 2020/21 Quality Improvement Plans (QIPs).

Edited introduction from QIDS-Essential: The Making and Meaning of the Quality Improvement Decision Support (QIDS) Program
 

In April Health Quality Ontario received 1,024 Quality Improvement Plans (QIPs) from hospitals, primary care organizations, long-term care homes, and LHIN home and community care services across Ontario. All of the 2019/20 QIPs are now available on QIP Navigator.

AFHTO members have just released the 7^th iteration of their performance measurement report, Data to Decisions 5.1. Voluntary participation in team-level measurement remains high. 90% of members have contributed so far, with over 60% in D2D 5.1. This makes D2D 5.1 a unique picture of primary care across the province, at the LHIN level, and (for the second time) at the sub-region level.

The results are in for D2D 5.0. As usual, AFHTO members have full access to all the data through the interactive report. A summary of performance at the province and LHIN levels is available on AFHTO’s public web page. Some of the highlights from this most recent release of D2D are listed below.

Today’s release of Data to Decisions (D2D) 4.1 contains early signals that variation in performance between teams is decreasing.  Reducing variation is an important goal in quality improvement.

Today’s release of Data to Decisions (D2D) 3.0 demonstrates significant progress by family health teams and nurse practitioner-led clinics to advance manageable and meaningful measurement for improved patient care.

Data to Decisions (D2D) is a membership-wide report on performance in primary care. In this 4 minute video, Dr. Michelle Greiver, North York FHT, describes the reasons she values Data to Decisions. Share this video with your colleagues, physicians and board members to start conversations about how your team could benefit from D2D.