You cannot improve what you don't measure. With that in mind, AFHTO is committed to advancing measurement in primary care. However, measurement for its own sake is a futile exercise. The value of measurement is as a tool for quality improvement.
AFHTO's approach to measurement is informed by the work of the late Barbara Starfield. Starfield observed that quality and sustainability in primary care are not at odds but instead support one another. Higher quality care will lead to greater system sustainability. Quality is measured in terms of...