AFHTO 2014 Conference: In Partnership with Patients

  • “Nothing about me without me.” At the close of the AFHTO 2014 Conference, Dr Tia Pham, lead physician at the South East Toronto FHT, reminded the audience of these famous words on patient partnership from Don Berwick, founder of the Institute for Healthcare Improvement.
  • “It’s the patient’s experience that counts.” Concluding comments from Dr Joshua Tepper, CEO of Health Quality Ontario and physician at the St.