Health Care Navigation Service – Coming Soon

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The Ontario government is awarding a contract to create a one-stop, digitally enabled navigation tool with fully bilingual services that will increase access to care and improve equity. This new tool expected to be ready in early 2022,  where Ontarians will have a ‘Digital Front Door’ to Ontario’s health care system, offering a place where they can have easier access to health information, advice, initial triage, symptom checking, mental health and addictions supports, home and community care, caregiver supports, information on finding a local doctor or nurse practitioner, and virtual care to become connected to health information and health care services across the province and to receive guidance throughout their health care journey.


Ontario Health has been assigned contract management for the navigation tool and will work closely with the consortium, the ministry, and key stakeholders to design and implement this service. The ministry and Ontario Health will continue to work closely with health care sector partners to harness their expertise and insights on how best to support health care system navigation and address patients and providers’ needs.


Helpful Resources:
•    Health Care Navigation Service overview (attached document)
 

Breaking Free Online – Digital Support Tool for Substance Use Disorder

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Ontario Health has launched Breaking Free Online, an online therapy tool for Ontarians 16 and up to support recovery from the use of over 70 substances such as tobacco, alcohol, and drugs, including opioids, and help prevent a relapse. The solution is free for patients and providers and is available 24/7 in both English and French. Primary care providers can refer their patients to Breaking Free Online directly or choose to implement it as a tool to facilitate ongoing treatment. 

Getting Started: To implement Breaking Free Online, please email Nicholette Smith at nsmith@breakingfreegroup.com to receive your organization’s service code. You will use this service code to enrol clients, access resources in the operational toolkit, and view real-time data analytics via an online outcomes dashboard. 

Helpful Resources:
•    Breaking Free: Addressing Substance Use Disorders Through Digital Innovation (attached document)
•    Video Overview
•    Extensive Peer-Reviewed Research
•    Q&A

Aug. 24 Update on COVID Vaccines and Resources

Dear Members,


Like many of you we share the collective disbelief that we are in Wave 4 of the pandemic, with numbers increasing daily and back to school being just around the corner. We know how tired you are but despite that exhaustion, you are and have always been there for your patients and community.


Thank you again for all you do day in and day out, especially during these unprecedented and challenging times. Please find below some additional resources and supports you may find helpful.

How to achieve quick wins when implementing Ontario’s Delirium Quality Standard

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Delirium is a preventable harm for your older patients which can lead to functional decline and death. Do you have reliable and consistent processes across your organization to prevent or manage it?  


Regardless of your type or size of organization, or where you’re starting from (getting started or building on successes, or anything in between), our new Practical Implementation Guide for Ontario’s Delirium Quality Standard is intended to help you elevate your practice in delirium care. 


The guide focuses on achieving quick wins and includes:

  • steps for assembling a team, including a sample “elevator pitch”
  • ready-to-use change ideas with tips on prioritizing which one to start with first
  • steps for action planning, including a  planning template, an action plan template, and strategies for overcoming common implementation barriers


Delirium care is an important component of senior friendly care (sfCare). sfCare is evidence-based and foundational care that meets the unique needs of older adults. It is not an add-on to care, and must be woven into the fabric of care for every older adult across every part of the healthcare system, especially during a pandemic. 


The best time to start protecting the well-being of your older patients by addressing the gaps in delirium care is now! Addressing delirium care as a priority during pandemic recovery will be an important enabler for patient flow and outcomes while the system collectively addresses the backlog for healthcare services.

Feedback is welcome on this guide, feel free to connect with an sfCare coach: info@rgptoronto.ca
 
RGP of Toronto
rgptoronto.ca