Windsor Star article published October 4, 2019
By Lindsay Charlton, Windsor Star
The Windsor Team Care Centre has received provincial recognition for its work in improving access to interdisciplinary health care.
The Windsor Family Health Team’s Team Care Centre — in partnership with the Canadian Mental Health Association — recently won the 2019 Bright Lights Award from the Association of Family Health Teams of Ontario in the category of Access to Care: Improving Team-Based Care.
“The Team Care Centre is all about creating connections for both people and providers, and building on existing relationships of trust, while nurturing the development of new ones when and where people need them,” Claudia den Boer, CEO of the Windsor Essex County branch of the Canadian Mental Health Association, said in a news release.
“When the team is in with the doctor, we know people get the care they need more easily, quicker, and from a team member who is working to their strengths.”
The Team Care Centre — at 2475 McDougall St. — works to create a streamlined experience for patients to have various medical and social support needs met without having to retell their story and details to each provider.
Since opening its doors in January, the centre has worked with 122 doctors and nurse practitioners, receiving more than 1,800 referrals to team-based health care — with a focus on mental health and addictions.
The team includes a psychiatrist, a nurse practitioner, social workers and counsellors, a respiratory therapist, a registered dietitian, and various other providers.