Theme 4. Measuring performance to foster improvement in comprehensive care

Presentation Details

Date: 10/18/2016
Concurrent Session E
Time: 10:45am - 11:30am
Room: Pier 4
Style: Workshop (session is structure for interaction and/or hands-on learning opportunities)
Focus: Balance between both (e.g. Presentation of a best-practice guideline that combines research evidence, policy issues and practical steps for implementation)
Target Audience: Leadership (ED, clinical lead, board chair, board member, etc.), Clinical providers

Learning Objectives

Discuss the benefits and drawbacks of using patient-reported outcome measures that assess multiple areas of health and function within interprofessional primary care teams
Describe the challenges and strategies for successful implementation of patient-reported outcome measures

Summary/Abstract

Using the case example of falls programming, we explored using the Modified Falls Efficacy Scale and Late Life Function and Disability Instrument – Disability Scale to measure patient outcomes. Findings suggest that scale administration time varies by setting, scales require patients’ insight into their abilities, and follow-up assessment can be a challenge. We will discuss lessons learned regarding the usefulness and process of collecting patient-reported outcomes and preliminary findings on the effectiveness of falls programming in interprofessional primary care. This research provides information to support collection of outcomes data in interprofessional primary care teams to inform service improvement and determine effectiveness.

Presenters

Carri Hand, PhD, OT Reg. (ON), Assistant Professor, University of Western Ontario
Catherine Donnelly, Queen's University
Maria Borczyk, Aurora-Newmarket FHT
Martha Bauer, McMaster FHT
Nicole Bobbette, Queen's FHT - Belleville site

Authors & Contributors

Nanette Bowen-Smith
Cecilia Doesborgh
Dana Driesman-Klover
Gillian Fish
Colleen O'Neill