Theme 2. Optimizing access to interprofessional teams
Presentation Details
- Date: 10/17/2016
- Concurrent Session A
- Time: 2:30pm - 3:15pm
- Room: Pier 2 & 3
- Style: Presentation (information provided to audience, with opportunity for audience to ask question)
- Focus: Practical (e.g. Presentation on how to implement programs and/or practices in the team environment)
- Target Audience: Leadership (ED, clinical lead, board chair, board member, etc.), Clinical providers, Administrative staff
Learning Objectives
- The process of self-reflection: how to evaluate your mental health patient population and program needs and use this information to streamline your provision of care
- Practical techniques to address patient needs more quickly
- Does everyone need individual therapy? What are the other options and how can you tell who should get what
- How we drastically reduced our wait times and how this is helping our patients improve their mental health
- How to implement and evaluate an effective screening/triage process, intake calls, single session treatment, on-going individual counselling and therapy groups
Summary/Abstract
Wait times reduced from 12 months to 2 months for individual therapy and from 12 months to 2 weeks for initial service provision (Single Session Tx and short-term follow-up). Urgent patients can now be contacted and often seen face-to-face within a few days. Wait list reduced from 140 patients to 20 patients. Number of patients seen in 1 year increased from 300 to 350 and continue to grow. Pre/post outcome measures by patients showing a reduction in MH symptoms.
Presenters
- Matthew Ottaviani, MSW, RSW, LCSW, Connexion Family Health Team
Authors & Contributors
- Carmen Sadoway, MSW, RSW, Connexion FHT
- Dylan Myllymaki, MSW, RSW, Connexion FHT