The Ministry of Health has initiated an analysis of the current state and drivers of fax use to identify potential options for phasing out fax use in Ontario’s health system. As part of Phase 1: Current State Assessment, there is an “Axe the Fax” Assessment Survey with a purpose to obtain input from a variety of stakeholders across the Ontario health sector to better understand the current state of fax use. For more information, please see the information sheet here.
Survey Instructions
· Please click on this link to complete the survey (https://bit.ly/ON_ATF_SURVEY)
· Only ONE survey needs to be submitted for each organization.
· There are a total of 24 questions, which should take you ~20 minutes to complete
· The survey will close on Wednesday May 4th, at 11:59 pm EST
· We recommend completing the survey on a computer, using Chrome as the preferred browser
· Please note that the information provided in this survey will be kept anonymous; however, data trends and direct quotes may be used in our Current State Assessment report
· If you have any issues in completing the survey, please contact Deloitte at ATFprojectteam@deloitte.ca. Please also see here for a list of common survey FAQs.
Who should be completing this survey?
Individuals who currently use fax and have knowledge of key information, such as:
· Key drivers / reasons for continued fax use
· Impact of fax use, such as time spent sending / receiving / sorting faxes
· Estimated fax volume by stakeholder and primary reasons for using fax
This may include individuals responding on behalf of a singular practice (e.g., clinic, unit, lab, pharmacy, home care facility, specialist clinic) that is part of a larger organization, as well as individuals responding on behalf of an entire organization (e.g., all areas of your hospital, all physicians within your family health team, all units of your mental health centre).
What information will be collected from this survey?
The survey includes three sections about the use of traditional paper-based fax and electronic fax (e-fax):
1) Background Questions: Upfront questions to set the context of your care setting, organization, region, and role
2) Organizational/Practice-Level Information*: Questions to gather insights into organizational / practice-level data
3) Personal Experience Questions: Questions to gather insights into your experience or perspectives on using fax
*Note: You may need to collect information from individuals within your organization or practice (e.g., IT department, administrative staff) to complete this section of the survey. To support this, your survey responses will be saved to allow you to leave and come back to finish the survey at any point before the survey closure date.