Theme 3. Employing and empowering the patient and caregiver perspective

Presentation Details

• Date: Thursday, October 26, 2017
• Concurrent Session C
• Time: 8:30am-9:15am
• Room:
• Style: Presentation (information provided to audience, with opportunity for audience to ask question)
• Focus: Practical (e.g. Presentation on how to implement programs and/or practices in the team environment)
• Target Audience: Clinical providers, Representatives of stakeholder/partner organizations

Learning Objectives

• Participants will:
  1. Increase their knowledge and understanding of health care consent and Advance Care Planning (ACP) in Ontario
  2. Review the role of Substitute Decision Making in advocating on behalf of patients
  3. Explore strategies used in Waterloo Wellington to assist primary care providers with introducing Advance Care Planning in “5 minutes or less “
  4. Review an EMR tool that has been developed to assist physicians in guiding their patients through the ACP process and documenting the details in the EMR

Summary/Abstract Advances in medical treatment mean that more Ontarians can expect to live longer with more complex health conditions. As a result, parents, children, and families will be called on more often to make increasingly challenging health care decisions for their loved ones. The objective is to help people understand how health care decisions are made in Ontario and the key role Advance Care Planning (ACP) conversations can play in preparing patients and their Substitute Decision Makers for future health care decision making. ACP conversations are recognized as a valuable part of quality health care, however, these conversations must become integrated into the continuum of care. The longstanding relationships primary care providers have with their patients provide an ideal environment to introduce ACP. This session will review the fundamentals of ACP in Ontario and how ACP can be embedded into primary care practice. Participants will learn about the strategies used by Waterloo Wellington’s ACP Education Program, and partners, to build capacity for ACP in primary care. This session will highlight different models that have been implemented so that session participants can consider options for their own practices. We will demonstrate an EMR tool developed to inform clinicians about ACP and encourage them to start discussions with their patients. It enables them to inform their patients, guide them through the process, and document information in the EMR about a patient’s Substitute Decision Maker(s) in an efficient and easily accessible format, which is not part of the built in functionality of the EMR’s. Presenters

• Ashley Tyrrell, Health Care Engagement Lead, WW's Advance Care Planning Education Program, Hospice of Waterloo Region
• Hope Latam, Quality Improvement Decision Support Specialist, East Wellington Family Health Team
• Dr. Kevin Samson, Family Physician, East Wellington Family Health Team

Authors & Contributors

• eHealth Centre for Excellence
• Woolwich Community Health Centre
• Dr. Cheryl Pridham, Family Physician, Upper Grand Family Health Team
• Waterloo Wellington Nurse Practitioner-Led Clinic
• East Wellington Family Health Team