Measuring Patient and Provider Experience: Completing the Quadruple Aim

Tue, May 25, 2021

Hosted by HSPN

12:00 PM

Ontario Health Teams (OHTs) are being introduced to provide a new way of organizing and delivering care that is more connected to patients in their local communities. Under OHTs, health care providers (including hospitals, doctors and home and community care providers) will work as one coordinated team – no matter where they provide care. HSPN is developing a range of supports for OHTs including practice guides, measurement tools and an approach to evaluating Ontario Health Teams.

This month they are discussing the measures of provider experience and for patient experience that they recommend for use in OHTs. You will hear from providers and patients to talk about experience from their own perspective.

To register, click here.