Primary Care Transformation Lead, London-Middlesex Primary Care (Term) - The Western OHT (WOH) (London)

Organization Name
The Western OHT (WOH)(London)
Primary Care Transformation Lead, London-Middlesex Primary Care
FTE Type
(one-year contract with possibility of extension)

6 - 1385 North Routledge Park
London ON N6H 5N5

Closing date

As part of system transformation currently underway in Ontario’s healthcare system, Primary Care Providers for Western Ontario Health Team (London-Middlesex) are coming together to develop and lead the integration and engagement of the Primary Care Community of providers. The London-Middlesex Primary Care Providers are seeking an exceptional individual to lead the planning and launch of an OHT that meets the needs of their community. 
Job Description 
The Western OHT (WOH) Primary Care Transformation Lead will serve the London-Middlesex Primary Care community with engagement and project management resources that align with the following mandatory OHT components:

  1. A full and coordinated continuum of care for an attributed population within a geographic region
  2. 24/7 access to coordination of care and system navigation
  3. Performance metrics across a standardized framework linked to the Quadruple Aim
  4. A single clear accountability framework
  5. Funded through an integrated funding envelope
  6. Reinvestments into front line care
  7. Access to digital tools, including virtual care and online health records.

Building on initial planning and Primary Care Providers initiatives that are already underway to improve integrated care, patient experiences and outcomes, the Transformation Lead will report to the London-Middlesex Primary Care Steering Committee and work with a wide range of stakeholders, staff and consultants to meet WOH and Ministry of Health (MOH) timelines and deliverables. 
The ideal candidate is comfortable navigating ambiguity and creating the structure necessary to successful project planning and implementation during a time of significant system change. They are an excellent communicator who will ensure that patients are central to planning and decision-making. 
1. Lead the planning, coordination, communications and stakeholder engagement processes necessary to developing Primary Care leadership for WOH. Key components of this work include: 

  • providing strategic support and guidance to the London-Middlesex Primary Care Steering Committee; 
  • facilitating dialogue and process to build vision, mission and objectives of a London-Middlesex Primary Care Network; 
  • developing and monitoring project plans and timelines to ensure OHT development hits all internal and external milestones and deadlines; 
  • establishing, coordinating and supporting operations, advisory and working groups necessary to successful planning and implementation of an OHT; 
  • actively engaging Primary Care providers as individual and group signatories in WOH; 
  • actively engaging other WOH supporting organizations and community members in planning and updates for Primary Care; 
  • identifying and engaging additional stakeholders as needed; 
  • ensure a comprehensive Primary Care sector communication strategy is created in collaboration with all WOH partners to the MOH (TBD); and 
  • facilitating development of a final implementation (launch) plan with consideration of first year, second year and “at maturity” WOH targets. 
  • 2. Act as a key point of contact for coordination of all WOH Primary Care planning, communication and implementation activities.

3. Lead and / or support the development of: terms of reference, memorandum of understanding, briefing notes, requests for proposals, presentations, data analyses and communications for the project(s) for all levels of internal and external partners, government, and the London-Middlesex Primary Care Steering Committee. 

4. Collaborate with signatory organizations’ analytics/data and planning teams where possible to support scoping and planning. 

5. Support project research, literature reviews and data / information gathering to enhance subject-matter knowledge relevant to the project. 

6. Manage and control costs so that project can be completed within the approved budget.

7. Other duties as required including those assigned by London-Middlesex Primary Care Steering Committee. 

Qualifications and Experience 

  • Masters degree in public administration, business administration, healthcare administration or project management, or equivalent experience an asset 
  • Minimum 5+ years of experience in senior project leadership in healthcare environments such as hospitals, long-term care, government or private sector required 
  • Demonstrated ability to lead and manage large, complex projects with multiple stakeholders
  • Demonstrated leadership, relationship-building, motivational and change management skills
  • Demonstrated ability to develop effective and comprehensive reports and presentations for various audiences, including patients and their families, community members, executives, administrators, and clinicians 
  • Strong understanding of London-Middlesex communities, and familiarity with capacity planning analytics, solutions and partnerships 
  • Superior analytical, problem-solving abilities and data analysis and manipulation skills 
  • Ability to work under pressure and tight timelines 
  • Demonstrated innovative and out-of-the-box thinking and ability to handle and navigate ambiguity 
  • Extensive knowledge of provincial health care structures, processes, funding mechanisms and current priorities is strongly preferred 
  • Working knowledge of financial modeling and financial analysis is preferred 

Resources and Accountability
The Transformation Lead is accountable to the Primary Care Steering Committee of the London-Middlesex Primary Providers, establishing primary care leadership at the Western Ontario Health Team. 

The resources and support for the Transformation Lead will be provided by London Inter-Community Health Centre, Healthzone Nurse Practitioner Led Clinic, London Family Health Team, Four Counties Family Health Team and Thames Valley Family Health Team. Performance management and supervisory support will be facilitated by the London Inter-Community Health Centre and Thames Valley Family Health Team.

Competitive salary and benefits will commensurate with experience.

Please send your letter of interest, projects and resume to: 

London-Middlesex Primary Care Steering Committee 
c/o Allegra Barss, Human Resources Assistant 
Thames Valley Family Health Team 

They thank all applicants for their interest and wish to advise that only those candidates selected for an interview will be contacted.

Thames Valley Family Health Team is an equal opportunity employer and committed to hiring staff that reflect the full diversity of the communities where they live and work. Should you require accommodation in making an application, please contact their office.