Medical Receptionist Team Lead- Health For All Family Health Team (Markham)

Organization Name
Health For All Family Health Team (Markham)
Medical Receptionist Team Lead
FTE Type

379 Church Street
Suite 202
Markham ON L6B 0T1

Closing date

About us:
Health for All Family Health Team is an inter-professional primary care clinic. We provide a wide range of primary care services including acute, chronic and preventative health care. Our physicians and other health professionals have diverse interests such as palliative care, geriatrics, home visits, low risk obstetrics, and global health.
A Family Health Team is an approach to primary health care that brings together different health care providers to co-ordinate the highest possible quality of care for our patients.
Health for All is also the site of the Markham Family Medicine Teaching Unit (FMTU). The FMTU is a partnership between Oak Valley Health- Markham Stouffville Hospital and the University of Toronto Department of Family and Community Medicine and Health for All.

Responsibilities and Duties

  • Oversee the successful management of all front desk and reception activities
  • Oversee physicians scheduling
  • Managing and Scheduling Medical Reception and Urgent Care Clinic staff
  • Billing and Accounts Receivable
  • Customer relations
  • Ensure all company policies and procedures are followed
  • Ability to fill in at any position within the Medical Reception role 

Qualifications and Skills

  • Exceptional customer service skills
  • Strong organizational skills
  • Calm under pressure
  • Takes initiative
  • Adaptable and open to change
  • Experience leading a team
  • Excellent communication skills (both written and verbal)
  • Good technical skills (Phone/fax/computers/printers)
  • Medical Office or Healthcare Experience
  • College diploma or University degree is preferred
  • Practice Solutions (Telus PS Suite) Experience – is an asset
  • Experience:
  • Senior Medical office: 4 years (preferred)
  • Leadership: 2 years (preferred)
  • OHIP Billing: 2 years (preferred)

How to Apply

Please send your cover letter and resume by email to with the subject “Medical Reception Team Lead”. Phone calls will not be accepted. If you require accommodations throughout the hiring process, please send an e-mail.