Medical Receptionist- Health For All Family Health Team (Markham)

Organization Name
Health For All Family Health Team (Markham)
Position
Medical Receptionist
FTE Type
1.0
Address

379 Church Street
Suite 202
Markham ON L6B 0T1
Canada

Closing date

Would you like to work in a busy and collaborative work environment? Do you enjoy working with the public and have a positive attitude dealing with people? Are you able to think on your feet and manage multiple situations simultaneously?
Then we would like to speak with you!
The Health for All Family Health Team has an immediate opening for a Medical Receptionist in a busy Family Health medical clinic.
You will be responsible for smooth operation of the front desk and the patient service experience of the Family Health Team/Family Health Organization.
This will include welcoming staff and visitors to the unit, answering telephones, managing clerical functions and support services in order to allow the Family Health Team to focus on providing quality care to all patients.
Other Duties and Responsibilities:

  • Register new patients
  • Answer multi-line telephone system, book appointments, distribute messages
  • Ability to manage patient confidentiality at all times 
  • Notify patients of appointments, recalls referrals and diagnostic tests as required and necessary
  • Address patient inquiries on the phone and in person
  • Other duties and responsibilities as assigned
     

Position Requirements

  • Graduate of a medical administration program and or related office administration course preferred
  • Excellent interpersonal, communication and organizational skills
  • Ability to multi-task and set priorities while managing a high volume of phone calls and daily transactions
  • Ability to attend work regularly and on time as scheduled
  • Flexibility to work some evenings and weekends as required 
  • Previous related clerical experience in a medical practice or hospital setting preferred
  • Knowledge of medical terminology
  • Proficient at Microsoft Office & TELUS Practice Solutions EMR is an asset
  • Ability to communicate in a language shared by our patients and evident in the community (example: Mandarin, Cantonese) is an asset

How to Apply

Please send your cover letter and resume by e-mail to jobs@healthforallfht.ca with the subject “Medical Receptionist”. Phone calls will not be accepted. If you require accommodations throughout the hiring process, please send an e-mail.