Medical Clinic Manager - Carefirst FHT (Scarborough)

Organization Name
Carefirst FHT (Scarborough)
Medical Clinic Manager

300 Silver Star Blvd
Scarborough ON M1V 0G2

Closing date

Carefirst Family Health Team is a non-profit, primary healthcare clinic located in Richmond Hill and Scarborough. They offer medical services and healthcare programs to a diverse community in the Greater Toronto Area.

The Carefirst FHT is currently seeking a Medical Clinic Manager to join their Family Health Team.


  • Provide leadership to the service team members, and maintain office administrative operations and procedures to ensure organizational effectiveness and efficiency
  • Oversee patient registration, check-in and check-out processes to assure patient information is collected in an accurate manner, and that patients and their families experience a high quality and responsive healthcare service
  • Oversee the set up and implementation of the patient medical record system to ensure filling is completed on a daily basis and patient charts are appropriately maintained
  • Recruit, hire, and coordinate the training for new clinical and front-desk administrative staff, students, volunteers for both Scarborough and Richmond Hill offices
  • Provide human resources support in the areas of recruitment, training, performance management, payroll, health and safety, etc.
  • Plan and manage the clinic’s budget, billing system, and petty cash
  • Assist the Administrative Lead with projects, quality assurance and improvement initiatives, and team coordination
  • Provide administrative support to a team of physicians


  • Post-secondary degree or diploma in healthcare administration, human resources management, or business administration
  • 5 years of related experience in a health care setting preferred
  • High degree of judgment and ability to maintain confidentiality
  • Knowledge of current best practices on office procedures, Employment Standards Act, and Occupational Health & Safety Act
  • Efficient, courteous and professional with excellent communication and interpersonal skill
  • A well-defined sense of diplomacy, including solid negotiation, conflict resolution and people management skills
  • Superior time management skills, multitasking skills, and the ability to prioritize tasks with minimal supervision
  • Proficient computer skills in Microsoft Office, EMR (Telus Practice Solutions), and OHIP billing system
  • Proficiency in English, ability to speak a second language commonly used by their clients such as Cantonese/Mandarin is an asset
  • Current police vulnerable sector check completed within one year

How to Apply
Please send your cover letter and résumé to:

The Hiring Committee, Carefirst Seniors & Community Services Association
300 Silver Star Blvd | Scarborough | ON | M1V 0G2
Fax: (416) 502-2382