60 St. Clair Ave. East, Suite 800
Toronto ON M4T 1N5
Clinical Knowledge Translation and Exchange Specialist
The Association of Family Health Teams of Ontario (AFHTO) works to support the implementation and growth of primary care teams by promoting best practices, sharing lessons learned, and advocating on behalf of all primary care teams. Evidence and experience shows that team-based comprehensive primary care is delivering better health and better value to patients.
AFHTO is a not-for-profit association representing Ontario’s primary care teams, which include Family Health Teams (FHTs), Nurse Practitioner-Led Clinics (NPLCs) and others who provide interprofessional comprehensive primary care. To learn more about AFHTO please visit: www.afhto.ca.
Reporting to the Chief Executive Officer (CEO), the Clinical Knowledge Translation and Exchange (KTE) Specialist will be responsible for facilitating sharing of the rapidly expanding body of knowledge about quality improvement (QI) and decision support (DS) among AFHTO members, primarily via Quality Improvement Decision Support Specialists (QIDSS) and QIDSS-like individuals, clinicians, and administrators.
- Work with QIDSS and QIDSS-like individuals, clinicians, executive directors, and AFHTO staff to identify opportunities and assist in the implementation of quality improvement initiatives through knowledge creation, translation and exchange. This includes identifying needs and opportunities:
- To identify and evaluate best practices in collaboration with QIDS Specialists, clinicians and administrators.
- To organize forums of any/all kinds to share this knowledge more broadly among AFHTO members.
- For professional development of clinicians and QIDS Specialists (and possibly other staff of AFHTO members), including coordination of resources to meet these needs.
- For collective approaches to remove barriers and/or facilitate spread (e.g. issues related to privacy, patient engagement, partnership arrangements, optimal use of resources).
- Address identified opportunities and needs through appropriate action, such as:
- Production of presentations and publications to advance the work of QIDS Specialists and clinicians individually within AFHTO member organizations as well as to external audiences.
- Creation of knowledge products and tools such as inventories of indicators, change ideas and implementation stories, etc.
- Development of processes and tools for knowledge sharing to and from patients to improve quality in primary care.
- Working with patients, clinicians, QIDS Specialists and other staff of AFHTO members to develop proposals for membership-wide improvement projects where appropriate.
- Take the lead in identifying opportunities to meet AFHTO member needs for useful, accurate and timely support. This includes:
- Developing or assisting with communications pieces such as newsletters, presentations, annual report, web postings, abstracts for conference presentations and academic publications.
- Making timely updates to website to ensure accuracy and currency of information presented.
- Exploring, recommending and implementing new services and technologies to improve communications and knowledge exchange related to QI and DS among AFHTO members.
- Responding to inquiries and information requests related to QI and DS.
- Contribute to positive relationships and effective relationships with AFHTO partners including other primary care providers, the Ministry of Health and Long-Term Care, and related agencies (e.g. HQO, eHealth Centre of Excellence, OntarioMD, CIHI) and EMR vendors, among others.
- Contribute to a culture of learning and continuous improvement in performance measurement within AFHTO and across the AFHTO membership.
Education and experience
- Masters degree in the area of public health, clinical science (medicine, nursing, allied health), health policy, health sciences (e.g. health education, promotion, planning or policy), epidemiology, social sciences, communications, knowledge exchange translation, mobilization, evaluation, outcomes measurement.
- 5-years of working experience in Quality Improvement
- Training and experience as an Interprofessional Healthcare Provider preferred
- Or equivalent combination of a university degree with work experience in primary care
Competencies and Expertise
- Demonstrated ability to work within a consultative model with demonstrated experience in working with diverse stakeholders at frontline, senior manager, community and provincial levels.
- Demonstrated skills in group facilitation and adult education.
- Demonstrated ability to successfully lead, organize and deliver projects; use effective project management methods; and optimize timely and complete delivery of concurrent projects within budget.
- Excellent writing, communications, interpersonal and education skills and the ability to establish and maintain positive relations with stakeholders.
- Demonstrated ability to self-organize work with multiple deadlines and deliverables; exercise innovation; take initiative, use independent judgment and problem-solve. Able to work independently and as part of a team.
- Proficiency in word processing and web-based research. Functional in the use of spreadsheets and databases. Expertise in web technology is an asset.
- Ability to travel and work flexible hours, including occasional evenings, weekends and short trips.
- Demonstrated ability to analyze, translate research and practice-based evidence, including experience with dissemination and education processes (online and in person) to impact utilization of the knowledge provided.
- Demonstrated expertise regarding clinical practice (in primary care setting preferred); knowledge synthesis, translation and exchange; determinants of health and health equity; change management and communications.
- Demonstrated ability in performance measurement and improvement, using various types of data (e.g., administrative, survey, etc.).
- Demonstrated ability to analyze workflow, interface, data schema and other enablers and barriers to the availability of high-quality data for decision support.
- Advanced expertise in at least one area related to use of data to improve quality of primary care (e.g. clinical expertise, data extraction, data analysis, PDSA or Lean techniques etc.)
- Knowledge of evaluation and research methodologies to conduct research and data collection as part of the development and evaluation of knowledge transfer/exchange products and services.
The majority of work will be carried out at the AFHTO office in Toronto. Travel to AFHTO member sites across Ontario will be required. Meetings and events will require occasional weekend or evening work.
Interested applicants should email a cover letter and résumé in confidence to Kavita Mehta, CEO, at firstname.lastname@example.org on or before June 28, 2019 at 5:00 p.m.
We thank all applicants in advance however, only those under consideration will be contacted.
The Association of Family Health Teams of Ontario is an equal opportunity employer.